Hotel guests expect clean sheets, towels and wash cloths. Delivering clean, white, soft and fresh linens to every guest requires a combination of fast maintenance and gentle care. Here are a few tips for optimal linen delivery, day after day. Avoid overfilling – filling the machine too much does not allow for sufficient mechanical action…

More than ever, guest bookings and satisfaction are tied to how green a property is perceived to be. Follow the 5 steps below to not only save money, resources and the environment, but also to set your hotel apart and encourage return visits for years to come. Use up to 60% Less Water: Restrooms claim…

When hiring a design professional for the first time, we often do not know what to expect. Television makes it seem as though designers are magicians, and although we wish that were true, we know that focused hard work goes into creating a successful result. Television can create the illusion that designing, project management, procurement…

Product Manager Telford Delmoe might be new to his position on the Best Western® Hotels & Resorts Supply team; however, he is very familiar with working and negotiating with suppliers on a daily basis. “I moved into this position only a couple of months ago,” Telford said. “But this is definitely a job I’m used…