A Fresh Pour on Sustainability Did you know that 66% of consumers care about sustainability? As we enjoy Earth Month, it’s time for us, the hospitality community, to reflect on our practices and pave the way for a greener future. In this spirit, our spotlight turns to an innovative approach gaining popularity across the industry:…

A hotel’s linens are crucial to the guest experience. Not only can the products you choose affect satisfaction, but also how linens are treated. We have discussed how to appropriately care for your hotel’s sheeting and terry, and how laundry best practices can help extend product life and quality. But sometimes even small laundry mishaps may be…

Upgrading your property’s entertainment technology can feel like an overwhelming, expensive task. But imagine an upgrade that doesn’t just entertain—it saves you money while making it easier for guests to get the most value out of their stay. With the help of new technology, Best Western owners can support staff, delight guests, and drive loyalty….

BWHSM Hotels is thrilled to partner with Green Key Global to third-party certify the sustainable practices and processes of our hotels in the United States and Canada. Established in 1994, Green Key Global is an environmental Sustainability Certification body recognized by GSTC (Global Sustainable Tourism Council) and aligned with all seventeen United Nations Sustainable Development Goals. Green Key offers affordable standardized programs…

Important Update: Ballot-Approved Television (TV) Requirements The Board of Directors (Board) recently approved a motion that amends TV ballot requirements outlined in BWH’s Rules and Regulations 900.17. The Board motion stipulates that casting is now optional, and that guestroom TVs are required to provide two popular streaming applications. CLICK HERE to Read MORE

Joann is celebrating 17 years at BWH this month. She started as a Contract Furnishings Rep and then became Supply Manager, eventually moving to her current role as Sr Product Manager. She is responsible for all supplier categories in Canada except Food & Beverage and overseas all North America suppliers for Beds and Brand Identity….

Our mission is to bring the extra into ordinary; elevating meals through natural, flavor-packed seasoning blends. We help your culinary team to meet the growing consumer demand for innovative, vegan and gluten-free menu options–without compromising on taste. 3 flavors: original chili, smoked red pepper, everything sesame clean ingredients (alternative to high calorie dips, chili oils)…