Limiting Your Liability Cyber theft is on the rise and the threat to your guest’s sense of security, property’s reputation, and increased liability is real. Guests utilize your hotel’s business center to check local events, flights, emails, and to make online reservations and purchases with confidence. When their personal information is compromised, they no longer…

Every day, Design Project Service Manager Amina Vejzovic and the rest of her BW Supply team are presented with new and unique challenges, and that’s a great thing. “There’s plenty of variety in my job, and that’s one of my favorite things about it,” Vejzovic said. “Every project differs in scale. On one project, I…

Outdoor living has evolved significantly over the past few years. As both a sought after amenity for the guests and a revenue source for the property, outdoor space has become an essential element of a hotel.  With the pool, still a core component of the outdoor lifestyle, the concept has extended to roof decks, balconies…

“When I first looked at it, I really didn’t know what it could do.” – Voting Member “I’m excited to see how efficient this can make my team!” – General Manager “I thought the site was just for comparing prices” – Executive Housekeeper These are just a few of the many comments we have heard…

Spotless, germ-free bathrooms keep guests and visitors happy and healthy. In fact, a clean bathroom consistently ranks as a top attribute contributing to guest satisfaction. However, cleaning 20 or more bathrooms every day is not an easy job for housekeepers. That is why ergonomics, the science of designing jobs, equipment and workplaces to fit the…