When it comes to guest satisfaction regarding storage, a hotelier’s goals may seem contradictory: making rooms feel large and open, as well as clean and intuitive to use while providing ample storage. Historically, this required large areas filled with a combination of case goods and furniture. However, the costs of these products and the “free…

Michele brings over 13 years of dedicated service to BWH Hotels, where she has made significant contributions to her role. She began her journey as a Senior Supply Representative before transitioning to her current role, Onboarding Purchasing Specialist. Michele serves as the key Supply onboarding resource for both internal departments as well as hoteliers joining…

In today’s eco-conscious world where guest expectations for quality, comfort and sustainability are woven together, it’s more important than ever to offer textiles that satisfy those needs.  Today’s guests want to feel good about how their hospitality choices impact on our planet. With this said, it’s important to have a great experience that leaves them…

Please review the following processes to protect your company from freight claim liability. A signature on a BOL/Delivery Receipt constitutes the acceptance of the merchandise “as is” and in good order. Many claims are denied due to NO NOTATION on the BOL by the receiver. Please ensure that whoever receives, inspects, and signs for delivery…