The hospitality industry is experiencing a shift in traveler demographics, with a growing need for tailored experiences that cater to distinct preferences. Business and luxury travel remain strong growth areas, while domestic travel and staycations continue to surge. At the same time, modern travelers—especially younger generations—have higher expectations around convenience, personalization, and digital connectivity. To…
Category Archives: Q2
The Total Solution Only WingIts® offers the total solution: Patented installation technology No caulking required application using our 3M VHB Waterproof Tape Structural products that never fail Our products are not just built to spec— they exceed expectations. Designed to endure the abuse of commercial environments, our stainless steel offerings are the only choice for…
Maximize Savings & Regain Control of Your F&B Purchases with Source1! Source1 is your trusted GPO partner, helping BWH members save big on F&B purchases. With hundreds already enrolled, you don’t want to miss out! Gain access to exclusive cost-saving opportunities designed to enhance your breakfast program and beyond. Unbeatable savings Top-quality products Seamless enrollment Auditing to…
A Fresh Pour on Sustainability Did you know that 66% of consumers care about sustainability? As we enjoy Earth Month, it’s time for us, the hospitality community, to reflect on our practices and pave the way for a greener future. In this spirit, our spotlight turns to an innovative approach gaining popularity across the industry:…
A hotel’s linens are crucial to the guest experience. Not only can the products you choose affect satisfaction, but also how linens are treated. We have discussed how to appropriately care for your hotel’s sheeting and terry, and how laundry best practices can help extend product life and quality. But sometimes even small laundry mishaps may be…
Renovating hotel casegoods is a risky but necessary undertaking that requires intense planning, coordination, and careful execution. From selecting the right designs to ensuring timely delivery and installation, every step demands attention. However, one aspect often overlooked is the importance of having contingency vendors in place. This oversight can prove to be a costly mistake,…
Upgrading your property’s entertainment technology can feel like an overwhelming, expensive task. But imagine an upgrade that doesn’t just entertain—it saves you money while making it easier for guests to get the most value out of their stay. With the help of new technology, Best Western owners can support staff, delight guests, and drive loyalty….
BWHSM Hotels is thrilled to partner with Green Key Global to third-party certify the sustainable practices and processes of our hotels in the United States and Canada. Established in 1994, Green Key Global is an environmental Sustainability Certification body recognized by GSTC (Global Sustainable Tourism Council) and aligned with all seventeen United Nations Sustainable Development Goals. Green Key offers affordable standardized programs…
Important Update: Ballot-Approved Television (TV) Requirements The Board of Directors (Board) recently approved a motion that amends TV ballot requirements outlined in BWH’s Rules and Regulations 900.17. The Board motion stipulates that casting is now optional, and that guestroom TVs are required to provide two popular streaming applications. CLICK HERE to Read MORE
Joann is celebrating 17 years at BWH this month. She started as a Contract Furnishings Rep and then became Supply Manager, eventually moving to her current role as Sr Product Manager. She is responsible for all supplier categories in Canada except Food & Beverage and overseas all North America suppliers for Beds and Brand Identity….