Streaming is how we consume content. According to Statista, 92% of internet users watch digital videos each week, and 27% of internet users watch live-streaming content on a weekly basis. However, there are now many more options regarding where we are getting our content. As mentioned by Gracenote, audiences had 90 different streaming services to choose from at the end of 2023, so it is nearly impossible to know which service to subscribe to for your guests because what is popular is constantly changing.
Let your guests watch what they want, regardless of the device they are on, and with no strings attached. When you are looking at the investment of in-room entertainment, you want the best solution for your guests’ satisfaction AND your bottom line.
Philips MediaSuite is the ONLY Hospitality TV that allows guests to cast their content from an Apple or Android device right out of the box. With a simple click, they can stream from popular services, including Netflix, Apple TV, HBO and so many more. No added hardware, dongles, or workarounds are required. More importantly, there are NO RECURRING FEES, NO ADDITIONAL EQUIPMENT TO PURCHASE TO OFFER CASTING OR STREAMING TO YOUR GUESTS.
Philips MediaSuite earns appreciation from Best Western owners and guests alike.
“The guests love the TV and being able to watch what they want, commented Vishal Patel of Best Western Plus in Lexington, South Carolina. “We have gotten several positive comments from guests about the TV and how simple it is to watch their content by scanning the QR code on the home page. I personally love that the system is not complicated, it was easy to integrate, and I don’t have to pay reoccurring bi-monthly fees – which helps my bottom line.”
According to Nielsen’s Gauge report, in 2023, U.S. audiences streamed 21 million years’ worth of video, an incredible 21% increase from 2022. Netflix had the most shows in the Top 10, so having a Netflix integration is undoubtedly appreciated by guests. However, studies show we consume more content on our mobile devices. Statistica recorded that, in 2023 almost 70 percent of the digital video content audience in the United States was reported to watch videos on their smartphones, compared to 59 percent of respondents who said the same about watching video on a smart TV.
Philips MediaSuite removes the headache of guessing how your guest wants to watch their programming. With access to the Google Play store, you can select popular apps on the home screen, and with a quick scan of a QR code, your guests can cast right from their phone, picking up exactly where they left off with their favorite shows. As the only hospitality solution that allows your guest to stream or cast right out of the box, regardless if they are an Apple iOS user or an Android user, Philips MediaSuite is a stress free solution and an easy way to ensure guest satisfaction.
Philips MediaSuite features a straightforward, easy-to-navigate user interface (UI) that can be customized with your own branding. Easily add your logo and colors to the search bar to increase your brand’s presence. It is important to note that with a middleware license, Philips MediaSuite seamlessly integrates with all BWH-approved PMS systems. You can make visitors feel welcome with on-screen personalization. Philips CMND & Check-in lets you use individual information—such as name and language spoken—to create a personalized experience. Whether you’re adding special touches for hotel guests, streamlining the billing process, or offering multiple channel packages.
“Our guests love it,” said Nicholas Horn, Owner of the Inn at Great Neck – part of the Best Western Premier Collection. “For me, the installation was a breeze with Philips’ support, and maintaining the system has been easy with Philips CMND. I can log in to the system almost anywhere, see which TVs are on, change any content, and make modifications.”
Philips also gives owners the peace of mind of the industry’s best warranty – a 3-year full exchange. So if something happens, you aren’t losing revenue with a dead room while waiting on a service call. This, combined with the fact that Philips MediaSuite has almost everything you need on board, gives you the lowest overall total ownership cost. Click for a special Best Western INNsider offer.