Every aspect of our guest experience is vital to ensure we continue to create an exceptional brand and guest loyalty. With 65% of Americans consuming a coffee in the past day¹, an amazing cup of coffee is important element, and we are proud of our partnership with NESCAFÉ which is featured in more than 200 of our hotels and resorts throughout the United States.

NESCAFÉ offers a variety of dispensed hot solutions including Bean-To-Cup Barista line and specialty coffee equipment. Their automated equipment is provided free on loan to Best Western properties that meet the monthly purchase requirements – starting at just 30 cups per day. Join the growing number of Hotels and Resorts delighting guests with NESCAFÉ coffee!

Contact NESCAFÉ to learn more

FOR MEMBER-OWNERS WITH NESCAFÉ EQUIPMENT

NESCAFÉ thanks you for your business and appreciates your commitment to delivering to the needs of your guests. Please take this opportunity to reminder your team of important protocols:

• Each NESCAFÉ machine requires a quick daily cleaning routine with an additional step each week. It is critical machines are maintained properly to ensure the best guest experience and to maximize machine up time. The inside of each machine contains instructions and a QR code to a video on step-by-step instructions.
• The NESCAFÉ program requires the exclusive use of NESCAFÉ /Nestle products. The use of other non-NESCAFÉ /Nestle products violates the agreement and the machine may be subject to immediate removal. Please remember that the equipment is provided at no charge; as such, please appreciate the trust NESCAFÉ has placed in your team to use only the correct products. Products may be sourced through many distributors including Foodservicedirect.com.
• NESCAFÉ periodically has quality assurance representatives conducting on-site visits to ensure the machine is performing to expectations and delivering the high-quality cup associated with the NESCAFÉ brand. Thank you for your time and commitment to facilitate these visits.

Complete Your Guest Experience with Coffee mate and Nestle Vitality Express Dispensers.

Footnotes:

Statistic from 2023 National Coffee Association.

All trademarks are owned by Société des Produits Nestlé S.A., Vevey, Switzerland.